Leigh Jewelers

Reviews

• Ann Marie

  Jul, 20 2018
  ★ ☆ ☆ ☆ ☆
  I came in to purchase some Pandora charms, for my mom, as a Mother's Day gift. While I was there I brought my Pandora charm bracelet and my daughters two Pandora bracelets to have cleaned. I purchased several charms for my mother that day, and they wrapped them beautifully.
  As most people know Pandora bracelets get very dirty very fast, even when you keep them in a special pouch. When I came back I was given only two of my three bracelets. I told them that I had left three bracelets to have cleaned not two. They asked me if I was sure. I assured them that I was 100% positive that I did in fact bring three bracelets. They went back in the back and checked, while they were doing that I went out to my car, they had made me think it was my mistake. I cleaned my car out thoroughly, I called my daughter to make sure that she had indeed give me both of her bracelets. At this point I was slightly freaking out, I have not only silver charms but a few gold charms on my bracelet. I guesstimated that the bracelet was well worth $800-$1000. I went back inside and assured them again, that I had dropped off three bracelets and I had not left anything in my car. I asked him if there was a possibility they could review the tape, I would think that they had cameras going 24/7. They told me all they had were two bracelets, they gave me my two bracelets and basically told me to leave. At this point I felt very foolish and I felt like I was at fault. I was very embarrassed. There were other customers in the store and they were all staring at me. I left my name and phone number hoping that they would find my missing bracelet. About two hours later they gave me a call, they had found my missing bracelet, apparently the person who was cleaning it put it in a different solution and they normally use, and that person was out to lunch when I came back to pick up the bracelets. I was very happy, I went back to the store. When I arrived there they handed me my bracelet, there was no apologizing, nothing. They still acted like the whole thing was my fault. I have purchased many Pandora charms since this incident. But not one of them was from Leigh jewelers. I will not patronize that store again, not only did they misplace a piece of my jewelry, then accuse me of not even dropping it off to them, they made me feel foolish. A very disappointing experience.

Photos and maps

Nearest companies

• Lemon Tree

  Establishment, Food

  ★ ★ ★ ★ ★

  1 reviews

  3125 Ocean Drive, Vero Beach, FL 32963

  +1 772-231-0858

  lemontreevero.com
• Seaside Jewelry and Gallery

  Establishment, Jewelry store, Art gallery

  3150 Ocean Drive, Vero Beach, FL 32963

  +1 321-213-2427
• The Beached Whale

  Establishment, Clothing store

  1955, 3143 Ocean Drive, Vero Beach, FL 32963

  +1 772-231-0244
• Orchid Island Capital, L.P

  Establishment, Finance, Bank

  3211 Ocean Drive, Vero Beach, FL 32963

  +1 772-584-3308
• Men's Hair by Suette

  Establishment, Health, Hair care

  935 Bougainvillea Lane, Vero Beach, FL 32963

  +1 772-234-7291
• Continental Barber Shop

  Establishment, Health, Hair care, Beauty salon

  935 Bougainvillea Lane, Vero Beach, FL 32963

  +1 772-234-7291